Thought my ambulance ride was covered by insurance and my settlement 3 years ago, now I have a bill saying insurance never got back to them

So in 2016, I was hit by a car biking to work and needed an ambulance ride. 2 years of settlement proceedings later, my lawyer said my medical bills have been covered. Well just got something in the mail saying my insurance never responded to the ambulance company, so the bill falls on me. $684 that I do not have.

I tried calling my insurance today, but they were closed. What should I be asking and telling them?

I also reached out to my old lawyer on my case to see what he has to say.

Any advice on how to deal with my insurance company would be greatly appreciated.

submitted by /u/KBCilantro
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